FAQ

What is Roll-a-Ramp?

Roll-a-Ramp is a flexible portable ramp solution that is available in any length. It is made up of 6-inch treads bolted together like a giant piece of Meccano. This enables the ramp to cover thresholds or uneven surfaces with ease. It is also very strong and can support up to 453kg of distributed weight.

How is Roll-a-Ramp different from a folding ramp?

How can I store Roll-a-Ramp?

Roll-a-Ramp rolls up like a carpet, so it can be stored away easily. You can split the ramp up into smaller sections to make it easier to store, or you can loosen some of the bolts allowing the ramp to “fold”.

What’s the longest ramp available?

The longest ramp we offer is a 50ft (15.24m) ramp.

Can I make Roll-a-Ramp longer?

Yes, you can purchase additional treads via our Accessories section https://www.rollaramp.co.uk/accessories/ Please ensure you select the correct width to match the ramp you already have. Then you simply unscrew some bolts into the middle of your current ramp and insert the additional treads

What ramp would I use to load a scooter or a wheelchair into a vehicle?

As long as the ramp will only be used for loading equipment or an empty wheelchair into the boot, you could use a 6ft folding ramp or a 9ft Roll-a-Ramp, depending on how high your car is and how heavy the item to be loaded is.

How do I secure my ramp to a vehicle?

You can purchase accessories for your ramp which allow it to be fixed in place. Tailgate brackets can be bolted to the floor of your vehicle and the ramp ‘slots’ into them to be extra secure. Slide right angle brackets can also be fixed to the floor of your vehicle and the ramp can be bolted on to these to allow a semi-permanent installation.

Do I need to collect my ramp, or will it be delivered?

We deliver all over the UK. Delivery is free for Roll-a-Ramps, folding ramps will have delivery added at checkout. Your ramp should be delivered within a couple of days, but if your order is urgent you can come and collect your ramp from our war if you prefer. We are located near to Mill Hill East Underground Station.

How much does delivery cost?

Delivery is included in the price of the Roll-a-Ramps (for both buying and hiring). Folding ramps cost £9.99 for sizes 2ft to 5ft. 6ft folding ramps cost £12 to deliver.

How are the ramps delivered?

Ramps are delivered by private courier. We use a variety of courier companies including Tuffnells, Parcelforce, PPL and Deadline.

Can you deliver on the weekend?

Standard delivery times are Monday to Friday 9am to 4pm. If you need a Saturday delivery, please contact us directly. This will incur an additional charge.

Can you do same day delivery?

We can deliver the same day to areas within the M25 for an additional charge. Please contact us to arrange. Alternatively, you can visit our offices and collect the ramp yourself.

What form of payment do you accept?

You can pay by PayPal or credit card. If you wish to receive a pro forma invoice and pay by bank transfer, please contact us directly.

What should I do if the ramp is damaged or broken when I receive it?

Please take a photo of the damage and send it to us at info@rollaramp.co.uk

We will arrange for a replacement ramp to be sent out. Depending on the nature of the damage, we may collect the faulty item, or we may ask you to dispose of it.

What gradient should the ramp be?

Some wheelchair users have manual wheelchairs which they prefer to self-propel. In this case a 1:12 gradient ramp is required (4 degrees). If the wheelchair user will be assisted or has an electric-powered wheelchair or scooter, then a 1:8 gradient is fine (7 degrees). If the ramp will be used for industrial use or loading equipment, a 1:6 gradient is sufficient (9 degrees). Of course, the shorter the ramp, the steeper it will be, so a longer ramp is always the safer option.

Does the ramp get slippery when it’s wet?

The ramp has drainage holes to allow water to drain away. The ramp surface is also “ridged” to be non-slip. Of course, you should always take extra care during adverse weather conditions and a full risk assessment should be carried out if the ramp is used in a public place.

How does the ramp stay in place?

The ramp is specially engineered to stay in place under its own weight. As long the ramp you are using is long enough for the height to be covered, and the first foot of ramp (one tread and the approach plate) is placed flat on the top step the resultant force will ensure the ramp stays in place.

What size ramps do you offer?

We offer a large range of ramps starting from 3ft all the way up to 50ft with a width of either 26” (66cm), 30” (76cm) and 36” (91cm).

How heavy are the ramps?

Our 3ft ramps weighs 3.3lbs (1.5kg) compared with our 50ft ramps which weighs 167.41lbs (75.93kg). Click here to check the weight of every ramp we offer: https://www.rollaramp.co.uk/specifications/

How wide can the ramp be?

We have three different wides of 26” (66cm), 30” (76cm) and 36” (91cm).

What is the maximum weight the ramp can hold?

Most ramps will hold weights of up to 453lbs (205.48kg) some may be a little less. You can check here: https://www.rollaramp.co.uk/specifications/